International Shipping Information:
As a courtesy to our customers, We Provide Crating at NO Charge to you.
Because shipping prices vary, we are
constantly working with many shipping companies for
the lowest possible shipping cost with the highest
quality service. This provides you, our customer with
the lowest rates possible, including the benefits of
discounted rates through HC Marble Sculpture.
Please furnish us with the following information:
1. Name & Sku number of sculptures
3. Zip Code
4. Country Code
5. Residential or Commercial address?
6. Floor shipment is to be delivered.
Shipping Costs: = We will be happy to provide you with a shipping estimate when you have provided us with the information above.
Payment: All orders must be paid in full including applicable tax and shipping cost prior to the shipment leaving our warehouse.
- Checks: All checks must clear prior to your shipment leaving our warehouse.
- To avoid all banking delays re: shipping for
personal or business International Checks & personal or business
checks from the USA..... we accept verified cashiers bank checks.
- Credit Cards: All
credit card orders must be shipped to the same billing address on your
credit card. And all credit cards must be secured disbursements.
Items in Stock: Delivery Time Crated Ready to Ship:
Approximately 10 days from receipt of payment of confirmed funds for
items in stock. We will get information regarding the type of shipping
of your choice from your freight forwarder for the transit time
estimated to arrive in your country. After that you must add the approximate time the
shipment will be released from customs.
Items on BACK ORDER: Are paid in 2 payments.
Payment no. 1- 65% Deposit of confirmed T/T TRANSFER of FUNDS Upon Order to begin carving.
* Payment no. 2.- 35% Balance Apprival of statue and of
confirmed T/T TRANSFER of FUNDS to begin crating prior to shipment leaving our foundry.
Shipping: Approximately 3 to 4 months from receipt of 75% Deposit payment of confirmed T/T TRANSFER of FUNDS and balance of confirmed irrevocable funds paid in full received
prior to shipment leaving our foundry.
Are paid in 3 payments.
* Payment no.
1. 50% deposit confirmed T/T TRANSFER of FUNDS to begin
carving the mold.
Approximately 3 to 4 weeks to receive preview pictures.
* Payment no.
2. 30% due of confirmed T/T TRANSFER of FUNDS at approval of
mold. • Approximately 45 days from deposit.
You have a window of (15/20 days to
make minor changes before mold dries.)
* Payment no.
3. 20% due: of confirmed T/T TRANSFER of FUNDS at final
approval of statue or fountain Prior Crating and Shipping.
Shipping/Deliver: to customers Freight Forwarder: 4 to 5
months from receipt of deposit and receipt of secured payment of balance paid
in full to crate your order prior to shipment leaving our foundry via ocean
Delivery time: Depends on arrangement made by your freight
Returns: Each sale is final. All custom orders are non changeable
and non refundable. Once a custom sculpture or statue is approved and we have
begun the next phase of production we cannot make any additional changes and
therefore our company cannot accept a return or refund your payment once your
final approval has been made and signed off.
Shipping Terms: HC Marble Sculpture will ensure the piece is
in mint condition and crated properly before releasing it to the
shipping/transportation company. We ship all items insured for their full
value. "The customer MUST INSPECT THE ITEM for concealed damage," and
if any damage has occurred, the customer must promptly make an insurance claim
with the responsible freight carrier.
HC Marble Sculpture is not responsible for any damage that
may have occurred while in transit, as we will have insured the item through
the freight carrier. Any damage
that occurs during transit is the responsibility of the shipping company and
must be addressed with them.
Please call Toll Free USA 1-866-478-1763, or
email use us @ firstname.lastname@example.org,
We will be happy to provide you with the answers to any of your
questions or help you may need.